Free Events: Organizers can list free events directly on the platform without prior approval.

Paid Events: Events that require a paid ticket must go through an approval process. The approval process may take between 1 to 5 business days.

Event Restrictions: Only events that comply with the laws of the country where the event is being held may be listed on the platform. TixZone Ltd reserves the right to reject or remove events that do not meet legal requirements.

Review Process: Each event submission is subject to a review process. However, the criteria for event approval will not be disclosed to organizers to prevent manipulation. This review is handled on a case-by-case basis.

Ticket Types: Organizers may offer any type of ticket, including general admission, VIP, early bird, etc.

Pricing: Organizers are free to set ticket prices at their discretion. There are no minimum or maximum pricing limits, nor are there restrictions on offering discounts.

Different Ticket Options: Organizers may offer different ticket types for various audience segments (e.g., child, senior, group discounts).

Fees: TixZone Ltd charges a 5% fee on all ticket sales, plus a 100 Naira (or equivalent in the organizer's local currency) service fee for each ticket sold.

Payment Schedule: Event organizers will receive payment for ticket sales at the end of every working day for verified organizers and a day after the event's completion for unverified organisers. For reputable events or events that require an upfront portion of ticket sales for planning purposes, TixZone Ltd may offer a percentage of ticket sales before the event date if an agreed sales goal is met. Organizers must agree to refund ticket holders in case of event cancellation.

Refund Handling: TixZone Ltd handles refunds for canceled events. If an event date or venue is changed, the organizer must request and handle refunds with the TixZone Ltd team. The decision to offer refunds for such changes is at the organizer's discretion.

Payment Methods: Event organizers can receive payment via bank transfer or cryptocurrency.

Event Cancellations: Event organizers are responsible for notifying ticket holders about event cancellations. In such cases, refunds will be issued automatically by TixZone Ltd without further consultation with the organizer.

Notice Period: Organizers are required to provide at least one week's notice before canceling or rescheduling an event. Failure to do so may result in penalties or removal from the platform.

Ticket Verification: TixZone Ltd will provide each event with an access code. Event organizers and their admins can use this code to access the ticket numbers or barcodes, which can be scanned to mark attendees as present. This can be done using the attendee's phone or the ticket's email.

Attendance Logging: Once a ticket is scanned and marked as in attendance, it cannot be undone. Organizers must ensure that access codes are not shared to avoid unauthorized use.

Event Check-ins: If TixZone Ltd manages event check-ins, organizers are required to provide staff to assist with the check-in process unless otherwise agreed upon with TixZone Ltd.

Promotion Guidelines: Event organizers are free to promote their events through various channels, including advertising and social media, subject to compliance with applicable laws and regulations.

Promotional Codes: Event organizers may create and use promotional codes or offer discounts for their events.

Legal Compliance: Event organizers are fully responsible for ensuring that their events comply with all local, regional, and national laws, including safety regulations, permits, licenses, and any other legally binding requirements.

Event Safety & Fairness: Organizers are responsible for ensuring the safety of the event and fair treatment of ticket buyers. Any complaints from ticket buyers regarding safety or unfair treatment may result in removal from the platform and potential suspension of the organizer's account. The way an organizer treats ticket holders will impact their ability to list future events on TixZone Ltd.

TixZone Ltd and event organizers are not liable for any delays or failures in event execution due to force majeure events, including but not limited to natural disasters, pandemics, war, or government actions.

Organizer: Any individual or entity that creates, lists, or sells Event tickets via the Platform.

Verified Organizer: An Organizer who has successfully completed the Platform's KYC/AML and business-registration checks and entered into the Verified Organizer Agreement.

Non-Verified Organizer: An Organizer who has not yet completed verification, or whose application has been declined or is pending.

Provide a valid government-issued ID (for individuals) or corporate registration documents (for entities).

Hold a Tax Identification Number (TIN) or equivalent business tax ID.

Submit proof of address dated within the last three months (e.g., a utility bill, bank statement, or lease agreement).

Maintain a bank account registered in the same name as your legal or business name.

Have organized at least one prior event or be able to provide a credible reference who can vouch for your event-management history.

Consent to both identity verification and financial-crime screening.

Sign and agree to the Verified Organizer Terms, which cover daily-fund disbursement schedules, fee structures, and anti-fraud obligations.

Pre-Screening: Organizer completes a 10-question Yes/No checklist.

Document Submission: Organizer provides all required documents via secure upload or email:

- Government-issued ID or corporate registration documents

- Tax ID certificate

- Proof of address (≤3 months old)

- Bank details & authorized signatory information

- Past event links or references

- Signed Anti-Fraud Declaration & consent statement

Automated Checks: Name-matching, registry lookup, AML/KYC screening.

Manual Review & Decision: Platform may request clarifications. Final status communicated within 2 business days.

Agreement Execution: Verified Organizers must sign the Verified Organizer Terms, which supplement these Policies.

Verified Organizers:

- Payout Frequency: Daily disbursements of net ticket-sale revenue.

- Platform Features: Enhanced event discoverability, advanced analytics dashboard, and priority support.

Non-Verified Organizers:

- Payout Frequency: Full payout on the day of the Event.

- Platform Features: Standard listing and analytics.

Comply with Platform Terms of Service, Event rules, and applicable laws.

Provide truthful, accurate, and up-to-date information.

Refrain from fraudulent, abusive, or deceptive practices.

Notify the Platform immediately of any material changes to their information or control.

The Platform reserves the right to perform ongoing AML/KYC checks and to suspend or revoke verification at any time for suspected fraud, misrepresentation, or breach of policy.

Verified status may be revoked—and daily payouts suspended—pending investigation.

Organizers consent to share verification data with third-party compliance providers.

Organizers who fail verification may reapply at any time once they remedy the deficiencies.

The Platform will provide a summary of missing or deficient items upon a declined application.

Appeals: A written request for reconsideration may be submitted within 14 days of a decision. The Platform will review appeals within 5 business days.

All personal and business documents are stored securely in compliance with applicable data-protection laws (e.g., GDPR, NDPR).

Verification documents are used solely for the purposes of compliance, fraud prevention, and payout processing, and are not shared with third parties except as required by law.