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Privacy Policy

1. Introduction

TixZone Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services on tixbank.com.

2. Data Collection

We collect the following personal information:

Name

Email address

Payment details (when making a purchase)

3. Data Usage

We use the information collected for the following purposes:

To process and deliver your ticket purchases

To send event updates, confirmations, and other important communications related to your purchases

To improve our website and services

For marketing purposes, only if you have opted in to receive marketing communications

4. Third-party Sharing

TixZone Ltd does not share your personal information with third parties, including event organizers, except as necessary to process payments or as required by law. We do not sell or trade your personal information.

5. Data Storage & Security

We store your personal information securely using industry-standard encryption and data protection measures. All customer data is stored in compliance with Nigeria's Data Protection Regulation (NDPR). We implement reasonable physical, electronic, and managerial procedures to safeguard your information.

6. User Rights

You have the right to access, correct, or request the deletion of your personal data stored by us. Please contact our support team to exercise these rights.

7. Policy Changes

TixZone Ltd reserves the right to update or modify this Privacy Policy at any time. The most current version will always be available on tixbank.com, and your continued use of the website signifies your acceptance of the revised policy.

8. Retention of Data

User data is retained for as long as necessary to process orders and provide customer support, or until the user requests deletion, subject to applicable legal obligations.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver targeted advertising. By using our website, you consent to our use of these technologies. You can control cookies through your browser settings.