Terms & Conditions
1. Introduction
Welcome to TixZone Ltd (the Company, we, our, us). By accessing or using our website, tixbank.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you disagree with any part of these terms, you should not use our website or services.
2. Scope of Service
TixZone Ltd provides a platform for purchasing tickets for a wide range of events, including concerts, sports events, conferences, and more. Additionally, we allow event organizers to list and sell their events on our website, tixbank.com. By using TixZone Ltd services, you agree to these terms regarding your use of our service.
3. Ticket Delivery
All tickets purchased through TixZone Ltd will be delivered to the email address provided by the customer during checkout on tixbank.com. It is your responsibility to ensure that the email address provided is accurate and up-to-date.
4. Pricing and Payment
We accept payments via credit cards, bank transfers, and cryptocurrencies. The price of each ticket is determined by the event organizer and is subject to change. By purchasing a ticket, you agree to the applicable price at the time of the purchase on tixbank.com.
5. Account Registration
Customers are not required to create an account to buy tickets. However, you must provide your name and email address to receive your ticket.
6. Event Cancellations
In the event that an event is canceled, ticket holders will be entitled to a full refund. Refund requests will be processed automatically for canceled events on tixbank.com.
7. Ticket Use
Tickets purchased through TixZone Ltd are transferable at the buyer's discretion. There are no specific restrictions on how tickets can be used, except for event-specific rules determined by event organizers.
8. Limitation of Liability
TixZone Ltd is not liable for any losses or damages resulting from event cancellations, changes, or any issues arising from the use of the tickets. We do not assume responsibility for the content or management of events organized by third parties or event organizers listed on our platform. Additionally, TixZone Ltd is not responsible for event cancellations, delays, or disruptions due to circumstances beyond our control (e.g., natural disasters, force majeure, government actions, etc.). In such cases, event organizers may handle refunds or alternative arrangements as per their policies.
9. Modifications to Terms
TixZone Ltd reserves the right to update or modify these Terms & Conditions at any time. All updates will be posted on tixbank.com, and your continued use of the website signifies your acceptance of the revised terms.
10. Intellectual Property
All content, trademarks, logos, and intellectual property on this website are owned by TixZone Ltd or its licensors. Event organizers grant TixZone Ltd a non-exclusive, royalty-free license to display their event details and ticketing information on the platform.
11. Event Organizer's Responsibility
Event organizers are responsible for ensuring that all content, images, descriptions, and promotional materials related to their events comply with applicable laws, regulations, and intellectual property rights.
12. Service Availability
While TixZone Ltd strives to maintain continuous availability of its services, we are not responsible for any temporary downtime, technical issues, or disruptions that may affect ticket sales or event listings.
13. Force Majeure
TixZone Ltd and event organizers are not liable for any delays or failures in event execution due to force majeure events, including but not limited to natural disasters, pandemics, war, or government actions.
14. Dispute Resolution
In the event of any dispute, the parties agree to attempt resolution through mediation before resorting to legal action. If unresolved, the dispute will be subject to the jurisdiction of the courts in Nigeria.
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